Makeup Booking & Service Policy

1. Booking deposit

• A £10 non-refundable deposit is required to secure and confirm your appointment.
• For bridal and wedding-day bookings, the deposit is £50, reflecting the time reserved and preparation involved.
• Your appointment is not confirmed until the deposit has been received.
• The remaining balance must be paid immediately after your makeup service has been completed, before I pack up and leave.

2. Travel & home appointments

• I am available for home appointments and travel services.
• Travel/transportation charges are separate from the cost of the makeup service and are calculated based on the location and actual transportation costs.
• For appointments outside my usual service area, transportation and accommodation costs are to be covered by the client.

3. Timing

• A standard makeup appointment takes a maximum of 2 hours.
• Please allow enough time in your schedule so that you and your guests are not under unnecessary pressure.
• I work efficiently and professionally to ensure your makeup is completed within the allocated time.

4. Privacy & the makeup room

• For the duration of the appointment, the makeup area should remain calm and private.
• Other than the client receiving the service and the makeup artist, family members, friends and other guests should not repeatedly enter and leave the room during the makeup session.
• This helps me maintain concentration, hygiene and a professional working environment while ensuring your makeup is completed on time.

5. Who is being serviced?

• Your appointment covers only the person who was booked and paid for.
• I will not provide additional services to family members, friends or other guests during your appointment, including:
  • “Just doing my brows”
  • “Just a little makeup”
  • Quick touch-ups for another person
  • Makeup for a family member who was not booked
• If another person would like a makeup service, they are very welcome to book their own appointment.
• This allows me to manage my schedule fairly and give every booked client the time and attention they have paid for.

6. Late arrivals

• Please be ready at your scheduled appointment time.
• Clients arriving 30 minutes late will incur a £10 lateness fee.
• Significant delays may affect the amount of time available for your makeup appointment, particularly where another client is booked afterwards.

7. Photos & videos

• By booking my services, you acknowledge that photos and/or videos taken during or after your makeup appointment may be used on my social media platforms, website, portfolio and other professional marketing channels.
• If you have specific concerns regarding photography or content, please discuss this with me before your appointment — there is a box on the booking form for exactly this.

8. Leaving the property

• Once your makeup service has been completed, please ensure that at least one person remains in the house while I pack my equipment and leave.
• This person will act as a witness that my equipment and belongings have been packed and removed from the property before I leave.

9. Travel bookings

• I am available to travel for makeup bookings.
• For bookings requiring travel outside my usual service area, the client is responsible for covering transportation and accommodation costs in addition to the makeup service fee.
• Any travel arrangements and associated costs will be discussed and agreed upon before the booking is confirmed.

10. Professional boundaries

• I value every client and aim to provide a calm, professional and enjoyable makeup experience.
• By booking an appointment, you agree to respect my time, professional boundaries, equipment and working environment.

Cancellations & rescheduling

• Deposits are non-refundable.
• You may reschedule once, with at least 48 hours’ notice, and your deposit will carry over to the new date.
• Late cancellations and no-shows result in loss of the deposit.

Full detail on the cancellation policy page.